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Forum: Ifbyphone General Questions
Topic Started By Replies Views Rating Last Post
No New Posts Import/Export SurVos (Preview)
Hi, my company is building an application that requires a large number of SurVos. We currently have over 40 SurVos now and I expect this number to grow sharply. My question is this, is there currently a way, or can there be a way in the furture to allow the import and export of SurVos to and from  XML? Anot...
nlMobile 3 1503
No New Posts Conditional Branching
 
(Preview)
Nevermind.  I think I figured it out.  Trying to delete this post, but it isn't working.  So I decided to edit it. -- Edited by AnswerSoft on Saturday 13th of November 2010 11:57:31 PM
AnswerSoft 5 996
No New Posts How To Get Started Developing Phone Mashups
 
(Preview)
To start developing Phone Mashups: Sign Up For a Free Developers Account With Ifbyphone The first step in creating a Phone Mashup is obtaining an Ifbyphone account.  As a developer you are eligible for a completely free Phone Mashup Developer account.  You can learn more about the developer accoun...
elan 0 2301
Oct 23, 2011
by burebrry scarf
No New Posts Reverse Find Me
 
(Preview)
Can someone give me an example of how to call a Re​verse Find Me? I've been talking to IfByPhone supp​ort, and I have a passthrough data string from the​m: findme_step|xxxx||phone_number|xxxx||findme_id|​xxxx||survo_id|xxxx||api_key|xxxxx||form_info| How​ever, the template when creating th...
AnswerSoft 0 556
No New Posts Servo Question Duration
 
(Preview)
Hello, Is there a way to change the amount of time a servo waits before is asks the question again?  I would like to increase this duration. Thanks in advance, Sterling
nlMobile 1 1541
No New Posts A few questions
 
(Preview)
Do you offer both toll-free and local phone numbers? Do I own these numbers?
fanlynne 1 879
No New Posts Salesforce web-to-lead
 
(Preview)
I am trying to log the phone number and caller name from the reverse lookup into a salesforce lead record.  It appears I can do this but how do I pass the reverse lookup caller name and address to salesforce? There does not appear to be a dynamic variable associated with this data.
narcononofga 1 1073
No New Posts Averages For Call Tracking Reports
 
(Preview)
If you are using the Call Tracking Numbers & Call Tracking Reports to measure response rates for your ad campaigns, we recently wrote a blog post about Direct Marketing Response Rates that can serve as an initial benchmark for your own results.
elan 0 1079
No New Posts Https Connectivity - strange issues
 
(Preview)
Hello All! I can access https://secure.ifbyphone.com/user_select.php in work office, login and work in my Account. But i cann't do that from home - here i can only see empty page, even with no html source. (both in Firefox or IE) i'm from russia(i think its important to fix issue), my ip subnet is 87.2...
cluster 2 1694
No New Posts Survo (Preview)
I used servo IVR where I got some problem. After all questions-answers finish I heard 'one'. Please help me why this is come?
gufran 1 1732
No New Posts Identify when "No Answer" of call
 
(Preview)
Hello Phil Seguin, I have schedule voice broadcast by Survo API call. I have set up NetGet Integration. I got some information by dynamic parameters in post call action. But i want to know the call has been picked up by recipient or not? And based on that my code will decide the next action. I come to know t...
Mohsin 1 1591
No New Posts Ability to upload wav files when creating a campaign
 
(Preview)
I am trying to build a proof of concept for a client. They would like to be able to have canned recordings that can be used with multiple outbound voice broadcasts. These campaigns will be scheduled from an web portal. My question is: Is there a way to upload a wav or mp3 file to be used as a prompt for a voice...
cwinter 1 1540
No New Posts Click to Survo using a designed form (Preview)
I created a form using the Form Designer. I did it to collect a caller's zip code along with his phone number. Then I created a survo, so when the call is connected, an IVR session can be initiated. It has a post-Survo Action of Net Integration, so the zip code can be passed to my server for processing. Fina...
matchen 1 1749
No New Posts Survo not recording whole message
 
(Preview)
i have below requirement: i have to leave meessage to the user. want to leave smae message to the user eventhough the user picks up the phone or goes to voice mail. i am looking for text speech message. i have created survoId Q#                 Question          QuestionType                    ...
r123 0 1716
No New Posts Broadcast Starting Date must be set in the future
 
(Preview)
Hi I have created survoID and thru API am scheduling ​for broadcast,here is the url: Broadcast Starting ​Date must be set in the future https://secure.ifby​phone.com/click_to_xyz.php?app=cts&acct=XXXX&a​mp;scheduleonly&survo_id=1111&key=sfsfsf&a​mp;sdate=2009-06-16 11...
r123 1 1942
No New Posts Account Payments using ifbyphone
 
(Preview)
I'm looking to develop a method for my client's customers to make payments by phone. Are there any examples or samples that I can use to help me with this development? I would like for the customers to: 1) dial the phone number 2) be greeted 3) Asked to enter their account number 4) Their account info is lo...
kylej 2 2049
No New Posts NetGet parameters are case sensitive
 
(Preview)
Make sure when you are using netget user_parameters to use the proper case.  For example, if in your survo prompt text you have "Hello {Name}" , then your user_parameters should specify Name. So: <action> <app>survo</app> <parameters> <id>XXXX<...
pseguin 2 2073
No New Posts Feature Request
 
(Preview)
There is not a section for it but I thought I would suggest this feature as I could see me needing it soon.  It would be great if there was a way to group survos together to keep them better organized.  The way it is now there is just one big list of survos.  If I want to create a app for different customers then...
tomdchi 3 2002
No New Posts How to get Call Duration for API initiated outbound IVR calls
 
(Preview)
A common thing our customers need to do is to initiate outbound calls, and then find out exactly long the calls was.  An example would be that a lead generation company is making warm outbound calls to prospects, and then transferring to a call center.  It is  critical to get acccurate call duration da...
KhyleK 0 5767
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