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Ifbyphone Home Page -> Ifbyphone Developer Zone -> Ifbyphone for .Net Developers -> Issue Retrieving File
Post Info TOPIC: Issue Retrieving File
cwinter


Newbie

Status: Offline
Posts: 2
Date: Sep 1, 2009
Issue Retrieving File
  
 

I want to be able to perform the following:
1. Use Click to Call to call a number and record a message(message stored to db)
2. Be able to immediately pull the recording on screen and be able to play it back with a link
3. Pass the recording back to an outbound campaign

I am able to pull the file local, yet with C# when trying to play the file I am recieving an error indicating the file must be in PCM format. When I open the file with Windows Media Player it plays fine?

Has anyone seen this issue? Is there an easier way?
Thanks

__________________
pseguin


Veteran Member

Status: Offline
Posts: 45
Date: Sep 10, 2009
  
 

Are you using a survo to store the audio message that is recorded? If so, we have an API that allows you to specify if the file is WAV or MP3. At that point you may need to do some conversion to get it in the proper format to be playing in your environment.

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-Phil Seguin
pseguin@ifbyphone.com
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