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Ifbyphone Home Page -> Ifbyphone Developer Zone -> Interesting Ifbyphone Applications -> Booking Engine Integration
Post Info TOPIC: Booking Engine Integration
James

Date: Sep 2, 2009
Booking Engine Integration
  
 

I'm not a developer but I do have an idea which I think will work, I just need some technical validation from experienced developers before I pursue it with more energy.

Q - Is it possible to pass data (e.g. arrival date, room type, # nights) from a web based app (e.g. accommodation booking engine) to the IVR, which then calls the property, plays back the captured data and asks the owner to select 1 to accept and 2 to decline ?

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pseguin


Veteran Member

Status: Offline
Posts: 45
Date: Sep 10, 2009
  
 

James,

This is definitely possible. Using our Text to Speech engine we can read dynamic values, accept input and report results.

So once we get the answer of 1 or 2, we can post it back to your booking engine so you can in real time update the stats, or email the user to let them know it has been accepted.

-Phil

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-Phil Seguin
pseguin@ifbyphone.com
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