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Post Info TOPIC: Custom Message and survo - survey question together...


Member

Status: Offline
Posts: 10
Date: Dec 29, 2009
Custom Message and survo - survey question together...
  
 


Hi,
    My requirement is like this,
I am scheduling the call thru IfByPhone programmatically. During that i am preparing a CSV file in that for each number i am giving a custom message. It is working fine.

But the need is, i need to send both custom message and after that survey questions together. Then i need to get the survey answer from the user....

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Veteran Member

Status: Offline
Posts: 58
Date: Dec 29, 2009
  
 

Vimal -

If I understand your question correctly - you are playing a custom prompt which is parameterized (i.e. using {parmatername} ). Now what you want to do is customize an actual question as well.

You can use the same method to customize question test as well as answer prompts. So a multiple choice question might be:

Question Prompt: {questionprompt}
Answer 1 Prompt: {a1prompt}
Answer 2 Prompt: {a2prompt}
Answer 3 Prompt: {a3prompt}

Let me know if this answers your question.

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Member

Status: Offline
Posts: 10
Date: Dec 30, 2009
  
 

Hi,
Thanx for your reply!
Can u give an example...
Note: I am not sending custom message thru user parameter. it is thru csv file itself... The csv will look like this...

namenumbermessage
Tester 1<<Number>> Hi Tester

Now, along with this message i need to ask some questions as well. For those questions i need to get the answers and track those answers...

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Veteran Member

Status: Offline
Posts: 58
Date: Dec 30, 2009
  
 

If you are sending a message field in the csv, it will correspond to a parameter in the survo. Using the techniques I outline above, create the parameters in the survo first. Then add the fields to the csv file.

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Anonymous

Date: Aug 9, 2011
  
 

can u please elaborate



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