Welcome to the Ifbyphone Developers zone. This forum provides a place for the community of advanced Ifbyphone users and developers to share ideas, exchange code, and ask questions.  

Additional Resources

Ifbyphone Company Blog - Ifbyphone Twitter Page - Ifbyphone Company Web Site - Ifbyphone Partners Page
Ifbyphone's CEO's (Irv Shapiro's) Personal Blog - Irv Shapiro Twitter Page

It has been brought to our attention that the NEW MEMBER link does not always display in IE7. If you do not see the new member link in the login box on the right, please try another browser. (Firefox works fine.) In addition please note that Phonemashup accounts are completely separate from Ifbyphone accounts.

If you need help fast, call 877 295 5100 to reach the Ifbyphone "Success Team".   (Support is option 2.)

Members Login
Username 
 
Password 
    Remember Me  
Chatbox
Please log in to join the chat!
Ifbyphone Home Page -> Ifbyphone Developer Zone -> Ifbyphone for .Net Developers -> Issue with SurVo message & CSV message
Post Info TOPIC: Issue with SurVo message & CSV message
VenkataKiran


Newbie

Status: Offline
Posts: 4
Date: Nov 11, 2010
Issue with SurVo message & CSV message
  
 

Hi,

I have created SurVo. and based on the SurVo id I have constructed url like below:

https://secure.ifbyphone.com/click_to_xyz.php?app=cts& key=KEY
&survo_id=SURVOID
&type=2
&scheduleonly
&sdate=STARTDATE
&edate=ENDDATE
&tz=Eastern
&dstime=00%3A00
&detime=23%3A59
&phone=uri of the csv file
&user_parameters=Greeting|Hello%20User

But inspite of giving CSV file uri and message column, I am still getting blank message.

Can anyone explain me why I am not able to hear the voice?

Thanks,

Venkata Kiran 

__________________
KhyleK


Veteran Member

Status: Offline
Posts: 58
Date: Nov 11, 2010
  
 

So the API hit is not responding at all? Can you PM me the URL you are using please?

__________________
VenkataKiran


Newbie

Status: Offline
Posts: 4
Date: Nov 12, 2010
  
 

Thanks for the reply.


below is my url that i use in my API.



https://secure.ifbyphone.com/click_to_xyz.php?app=cts&key=APIKey&survo_id=SurVoId&type=2&scheduleonly&sdate=2010-11-12+04:01&edate=2010-11-12+04%3A06&tz=Eastern&dstime=00%3A00&detime=23%3A59&phone=http%3A%2F%2Fksenthil.net%2FPhoneNostoNotify890.csv&user_parameters=EasternYou have notifications


I am able to get the notification call with message that I configured while Creating SurVo but not the custom message that I have in my CSV file.



So please tell me what should I do inorder to get message that I configured in CSV file.


Thanks,
Venkata Kiran

__________________
KhyleK


Veteran Member

Status: Offline
Posts: 58
Date: Nov 12, 2010
  
 

I looked at the CSV, and I don't see anything obviously wrong. My guess is that the column names (message, name) don't match correctly with the Survo that is being generated. Also, if you are using the CSV, you shouldn't pass in user_parameters in the URL.

If you can PM me your account number and the Survo ID I can take a look and see what the specific issue might be.

__________________
VenkataKiran


Newbie

Status: Offline
Posts: 4
Date: Nov 15, 2010
  
 

Yes Khyle. You are correct.


I updated my SurVo question with '{message}' where message is column configured from CSV file.


Now It is working as expected.


Thanks,


Venkat



__________________
Page 1 of 1  sorted by
 
Quick Reply

Please log in to post quick replies.
Ifbyphone Home Page -> Ifbyphone Developer Zone -> Ifbyphone for .Net Developers -> Issue with SurVo message & CSV message
Post to Facebook Post to Digg Post to Del.icio.us

This is an open and public forum so Ifbyphone is unable to ensure that all code and suggestions posted to this forum are correct. Please use all code posted here at your own risk. Ifbyphone assumes no liability for code, recommendations and suggestions posted to this forum.

Users and developers will find hundreds of useful posts at the Ifbyphone company blog.