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Post Info TOPIC: Reverse Find Me


Member

Status: Offline
Posts: 8
Date: Jun 24, 2011
Reverse Find Me
  
 


Can someone give me an example of how to call a Reverse Find Me? I've been talking to IfByPhone support, and I have a passthrough data string from them:

findme_step|xxxx||phone_number|xxxx||findme_id|xxxx||survo_id|xxxx||api_key|xxxxx||form_info|

However, the template when creating the survo, specifies that you pass answer=A1 and next_agent=p_t

A1 is an answering machine prompt. So, I'm thinking answer=1 ?

Then the entire contents of passthrough should be assigned to "next_agent"?

I'm a bit confused. If anyone has a working example of Reverse Find Me, I'd appreciate seeing a real one in action.

This stems from one of my customers wanting to record the entirity of an outbound agent call. We found it was impossible to do it through the call director, agent dial pad.



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Mike Southerland AnswerSoft, Inc.
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